2025 BPM Pulse Survey: What They’re Not Telling You

July 2, 2025

deFacto Global

Each year, BPM Partners releases one of the most trusted and influential reports in the corporate performance management space: the Pulse of Performance Management Survey. Based on input from real buyers and users of the top planning platforms in the market, it offers a rare, unfiltered look at what’s working—and what isn’t—in today’s business planning landscape.
But here’s what many vendors won’t tell you: they don’t share the full story.

Every vendor that participates in the 2025 BPM Pulse Survey is given the option to publish a customized version of the results—often curated to highlight only their strengths or to omit higher-scoring competitors altogether. And while we understand the marketing logic behind that approach, it doesn’t serve the interests of customers trying to make a truly informed decision.
At deFacto, we take this report seriously. Very seriously.

It’s not a marketing tool. It’s a direct reflection of how well we’re helping our customers optimize their performance—and how well we’re living up to our promise of delivering business value through integrated planning. That’s why we’re publishing the full survey results. No filters. No omissions. Just the truth. Because when it comes to selecting a mission-critical planning platform, you deserve the full picture.

What You Should Know About deFacto

Beyond the survey scores—where deFacto was the only vendor to earn an “Outstanding” in every category, and the only one to earn “Outstanding” in four categories—we want you to understand what drives our approach, and why so many of our customers choose us and stay with us.

Here’s what we believe:

We’re Employee-Owned—And That Changes Everything

As an employee-owned company, we don’t answer to outside investors—we answer to our customers. We have the flexibility and autonomy to do what’s right for you, always.

We Make It Personal

We take pride in forming personal, long-term partnerships with our customers. Planning is inherently collaborative. That’s why we believe success starts with trust and connection.

We Bring 35+ Years of Experience to Every Engagement

Our consultants aren’t generalists or recent hires. They’ve spent decades designing and implementing business planning solutions across industries and organizational sizes. That experience translates directly into better implementations and better results.

We Operate with Complete Transparency

Our estimates, proposals, and deliverables reflect decades of hands-on experience and a realistic understanding of project complexity. We never low-ball to win business or downplay what’s required for success. Our multi-year client relationships are a testament to the value we deliver—year in and year out.

We Focus on Business Value, Not Technical Hype

While our technology is modern and powerful—including native Power BI and Excel integration, built-in AI, and real-time planning—we focus on what matters: equipping decision-makers with the tools they need to optimize performance across the organization.

Don’t Just Take It From Us—Look at the Results

The 2025 BPM Pulse Survey speaks volumes. deFacto is the only vendor to earn “Outstanding” ratings in every category—Budgeting, Operational Planning, Reporting, Ease of Use, Finance Self-Sufficiency, Performance and Scalability, and Customer Support. That’s not a coincidence. It’s the result of our relentless focus on customer success.

The Bottom Line: You Deserve the Full Story

If you’re exploring planning platforms, don’t settle for a curated report that only shows what a vendor wants you to see. Download the full, unabridged 2025 BPM Pulse Survey and judge for yourself. We welcome the scrutiny—and we’re proud of what you’ll find.

Request the Full BPM Partners 2025 BPM Pulse Survey
Talk to Us About Your Planning Priorities

At deFacto, we’re not just another software vendor. We’re a committed partner in your journey to optimize business performance.

Let’s build something that lasts.
— Bob Bedard, CEO, deFacto

2025 BPM Pulse Survey: What They’re Not Telling You