Committed to Our Core Mission

At deFacto Global, we believe the best-run organizations work from a single version of the truth. Since our founding, we’ve been on a mission to empower enterprises to optimize business performance by orchestrating planning and decision-making across their organization. That belief drives everything we do—from how we design our platform to how we serve our customers.

Rooted in Decades of Experience

Business Performance Management from the Start

deFacto has been a market leading Business Performance Management (BPM) solution provider for over 15 years. Year after year, deFacto has been the top-rated software platform across all competitors. deFacto’s focus on BPM has expanded over time based on our customers use deFacto for a wide range of planning applications, beyond finance. While financial performance is at our core, customers use deFacto to better manage performance of the operational drivers of financial performance across every area of their business including HR, sales and operations, supply chain, demand planning and more, all within a single, synchronized platform. Our platform supports orchestrated planning and decision making by enabling every stakeholder with the user interface of their choice, Excel or Power BI, supported by a no-code model builder that enables anyone to develop and deploy planning applications without technical skills.

Customer Success is Job One

As an employee-owned company, deFacto is uniquely focused on customer success. Unlike competitors driven by outside investors, we are free from short-term ROI pressures. This allows us to treat customers not as users, but as long-term partners. Our consistent #1 ranking for customer satisfaction across all competitors reflects our deep expertise and total commitment to customer success, meaningful outcomes, and fast time-to-value. We work alongside respected partners that share our commitment to customer success, like Microsoft, Accenture, KPMG, and Goldman Sachs.

AI Without the Buzzwords

We’ve been integrating AI into our platform since 2015 – before it was cool. From Azure Machine Learning-based forecasting to natural language notifications and decision support tools, our approach has always been about delivering practical, embedded intelligence. Looking ahead, we continue to expand AI capabilities that automate insight, enhance user experience, and enable synchronized decision-making across the enterprise.

One Platform, Total Confidence

deFacto delivers a single, unified environment that ensures every decision maker has access to real-time, accurate data – wherever they work. Whether you’re leading strategy, managing operations, or optimizing resources, we make sure you can plan with confidence.