deFacto Global Sweeps the Competition in Customer Satisfaction – Earning Top Scores in the 2020, 2021 and 2022 BPM Partners Annual Survey, the Pulse of Performance Management.
BPM Partners, an independent analyst of Business Performance Management solutions, hosts an annual customer survey to provide a candid snapshot of the core players in the corporate performance management (CPM) market.
BPM’s final report aims to enable organizations to focus their selection around CPM vendors who will most likely meet their needs, and save time and money in the process of doing so.
The 2022 Pulse of Performance Management survey revealed that BPM Partners, has recognized deFacto Global as the leading vendor in our market. deFacto Global ranked highest among all other vendors in the market analysis as measured across 16 mission-critical metrics. We scored an ‘Exceptional’ for overall customer satisfaction – the only vendor serving the mid to large market to be name at that level.