deFacto Global Blog

deFacto Global Ranks Highest In Overall Customer Satisfaction Again in the 2021 BPM Pulse of Performance Awards

For the second year in row, deFacto Global has outperformed every other vendor across a full range of criteria. No other vendor has achieved that honor throughout the history of the awards.

deFacto Global, Inc. is proud to announce it has earned the “Highest Overall Satisfaction” Award, outperforming all other Corporate Performance Management (CPM) vendors in BPM Partners “Pulse of Performance Management 2021” Awards. deFacto Global is also the highest ranked vendor serving the mid to enterprise market for “Customer Support”, “Budgeting and Planning Functionality” and ranked Outstanding in “Ease of Use”, “Finance Self Sufficiency”, and “Financial Consolidation Functionality”.  This is the second year in a row deFacto Global was the top-rated CPM vendor.

“While our competitors have been pre-occupied with raising capital to fund their growth, we’ve been focused on how to best meet the needs of our customers. Ranking the highest in each category in the BPM Pulse of Performance Management for the second year in a row gives us the assurance that we have our priorities in order,” said Bob Bedard, CEO of deFacto Global, Inc.  

Why BPM Partners Pulse Awards Are Significant:

Results from the Pulse market analysis were announced June 9, in the annual webcast hosted by IndustryWeek, which can be viewed HERE.  During the webcast Craig Schiff, CEO of BPM Partners, the leading independent authority on Business Performance Management, presented the results of a comprehensive market assessment that included the seventeen leading performance management vendors that offer budgeting, planning, reporting and consolidation systems.

BPM Partners covered a list of performance management vendors for 2021 and included vendor’s customer satisfaction ratings across 6 key categories: “Overall Satisfaction”, “Financial Self-Sufficiency”, “Financial Consolidation Functionality”, “Budgeting and Planning Functionality”, “Customer Support” and “Ease of Use”.  The BPM Pulse Awards respondents who rated vendors and products, self-identified themselves as users of the vendors’ products being rated. They were asked to score their vendor and product satisfaction on a 5-point scale with 1 being the lowest and 5 being the highest. deFacto Global received a 4.92/5 for Overall Satisfaction, the highest of any vendor for two years running

About deFacto Global

deFacto Global is a U.S.-based software company formed by experts who, over the past three decades, have built and implemented Business Performance Management (BPM) and planning products for thousands of customers. Our mission is to enable organization, ranging from middle-market to large global enterprises, to achieve stellar operational and financial performance.

Our core product, deFacto Power Planning, the industry’s first and only Extended Planning and Analysis (xP&A) platform offering affordable, enterprise-quality capabilities. It is designed to automate, streamline, and optimize data management, analysis, and planning for the purpose of empowering every business manager, across any organization, with the ability to make better and faster decisions.

Our newly released deFacto Tabular Modeler offers a market-changing, Do-It-Yourself approach for organizations to deploy enterprise-quality xP&A platforms, quickly, easily and in the most affordable way possible. It enables any business user or citizen developer to build financial and operation performance management applications using Power BI, Power Apps or other business applications with no technical skills.

For more information, please visit Follow deFacto Global on Twitter @deFactoCPM.

About BPM Partners

BPM Partners is the leading independent authority on business performance management (BPM) and related business intelligence solutions. The company’s team of vendor-neutral experts helps organizations address their budgeting, planning, financial reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges. We leverage decades of expertise to guide companies through their BPM initiatives from start to finish while both reducing risk and minimizing costs.

For further details, go to Follow BPM Partners on Twitter @BPMTeam.

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