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National Hospice Care Provider Modernizes Financial Reporting
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The Catalyst
A nationally recognized hospice care provider faced significant hurdles with its outdated financial system. Relying on Microsoft FRx for monthly reporting and Excel for budgeting, the finance team struggled with corrupted data, broken formulas, and inefficient manual processes. Making even minor changes required costly and time-consuming intervention from external consultants. As the company expanded into new markets, the financial operations team urgently needed a more scalable, reliable, and user-friendly platform.
Why They Chose deFacto
The organization selected deFacto after evaluating multiple options. Key reasons included its powerful multidimensional architecture, flexibility, low cost of ownership, and elimination of third-party dependency. deFacto’s easy-to-use interface empowered internal staff to manage and update reports independently—no more reliance on outside consultants. Additionally, deFacto’s ability to replace unstable Excel-linked workbooks with reliable data structures was a major benefit.
The Transformation
With deFacto in place, the organization achieved:
- A consultant-free environment through hands-on training and intuitive tooling
- Replacement of Excel-based budgeting with stable multidimensional input templates
- Error-free ADC (Average Daily Census) analysis with reusable, cross-dimensional calculations
- Standardized financial reporting across all markets
- Faster decision-making with automated Book Publishing for report distribution
- Improved data validation, visibility, and drill-down capabilities
Key Outcomes
Eliminated need for third-party consultants to make report updates
Streamlined budgeting and reporting processes with built-in automation
Increased productivity and accuracy across finance operations
Reduced Excel-related errors and reporting inconsistencies
Enabled on-demand reporting and forecasting for individual markets
Freed up time to focus on core mission: patient care and compliance
Looking Ahead
With the financial reporting and budgeting infrastructure fully optimized, the hospice care provider is now positioned to scale its operations with confidence. Future plans include leveraging deFacto for deeper forecasting insights and integrating additional operational metrics to further align budgeting with patient care delivery.
See Other Real World Examples
Learn more about how deFacto has helped other companies achieve success by reviewing more of our Case Studies.
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